More on Philippines BPO Growth

The BPO sector in the Philippines is expected to generate between $11 and $13 billion USD in revenues in 2010. The Philippines' Department of Trade and Industry said that most of this growth will come from the IT and communications industries. This is significant because it means that employers would hire up to 900,000 agents for their BPO call centers. That would be a sharp increase from the 400,000 new hires in 2009. DTI Undersecretary Elmer Hernandez said the ICT/BPO sector will be top priority, followed by the infrastructure, food production, tourism and mining sectors.