Call Center Outsourcing Company Opposes Legislation

Hit Rate Solutions publicly criticized a new bill that is circulating through the U.S. Senate. The bill, sponsored by New York senator Charles Schumer, would create penalties for businesses using offshore call centers. The BPO company calls the bill “protectionist”, and “shows Schumer’s fundamental lack of understanding” when it comes to business issues. Hit Rate Solutions provides customer service outsourcing, telemarketing, and virtual assistance to companies around the world.